Answers to Your Carpet Cleaning Questions
What sets your carpet cleaning services apart from the rest?
CitruSolution offers a cleaner, healthier, and more effective approach to carpet cleaning. Our exclusive system doesn’t use soap, chemicals, or water to “clean.”
In comparison, traditional carpet cleaning companies pour gallons of water and soap-based cleaners into your carpets without being able to extract all of this moisture. This not only provides a window for mold and mildew to start growing, but leaves behind a sticky residue that attracts more dirt and particulate.
Our exclusive, low-moisture process cleans and treats your carpet without tons of water and chemicals. And a 1-2 hour dry time means there’s no chance for mold to grow. Our citrus-based solution is natural, allergen-free and safe for kids, adults and pets. No soapy residue and no chemical fumes left behind.
We also stand behind our results, and our dedication to customer service is why we are the best choice for carpet cleaning. Our quotes are the prices you pay, no exceptions. We never charge hidden fees, adjust our rates, haggle over prices, or provide you with anything less than a job well done.
How much do you charge for carpet cleaning? Can I get an estimate?
We are competitively priced despite being the best carpet cleaning outfit in the Denver Metro area. We are more than happy to provide you with a quote, which we refer to as an “exactimate.” This is your guaranteed price, and every job includes a full-service clean. We never charge extra for spots or stains, for fuel surcharges, for berber, or for wool. We measure our success by the number of happy customers, so you can rest assured that we never mess around with fine print. Get started by requesting your “Exactimate” today.
What can I do to help my carpet last longer?
For starters, keep any large farm animals and motorcycles off the carpet whenever possible. Other than that, vacuuming regularly — about once a week — is your best bet. Colorado has plenty to offer when it comes to soiling carpets, and vacuums help to remove the abrasive debris that can damage the fibers of your carpet and cause undue wear and tear.
You should also consider ditching soapy household spot cleaners in favor of our CitruSolution, which we leave behind for free with every visit. We recommend you have your carpets cleaned twice a year, or more if you have a high-traffic household or pets. While who you choose is up to you, keep in mind that old-school steam cleaning is like shampooing your hair then neglecting to wash out the soap. That’s why we use an exclusive low-moisture process to reduce a mildew-causing residue.
Additionally, our approach is powered by an environmentally-friendly solvent made from actual citrus rinds. There’s no better option when it comes to cleaning and degreasing. Plus, nothing smells as fresh!
Will you move my furniture before cleaning the carpets?
In the event that you need a hand, we are more than happy to help you move an item or two. But please keep in mind that we are professional cleaners, not movers. Since it’s best for everyone that you handle your own property, we ask that you please take care of moving your furniture before we arrive. A space that’s not being cleaned (such as a kitchen) would be ideal for items that need to be moved.
Otherwise, our 3-step process would require us to move your furniture around a single room at least 4 different times…and I’m sure you don’t want us there all day!
What are the health benefits of having clean carpets?
The Environmental Protection Agency (EPA) lists indoor air quality as one of the major health threats to our country in this report. And levels of pollutants may be 200-500% higher indoors than outdoors, even in cities that have a great deal of air pollution.
Because most Americans spend around 90% of their time indoors, this is a significant health risk. While harmful indoor pollutants may be invisible to the eye, they are very apparent to the lungs. Every time someone walks across the carpet, pollutants are released into the air and can stay airborne for an hour or more. So, the average home will always have these particles in the air.
Your first line of defense is to protect your home with clean carpets.
When your carpets are cleaned using the CitruSolution carpet cleaning process, they are more than just clean. Our cleansing agent contains a naturally-occurring citrus product extracted from the peels of oranges, lemons, and grapefruit, and has been proven to destroy dust mites and many other common allergens that can cause respiratory distress.
What are dust mites and where do they live?
Dust mite allergens can affect us all and can be harmful to people of all ages. Major universities, health organizations, and the EPA warn against the harmful effects of exposure to dust mites which have a significant role in many asthma cases and are a factor in hay fever and various other allergic ailments.
Millions of people across America share their frequently and meticulously cleaned homes with common dust mites, microscopic arachnids that are members of the same family as spiders and ticks.
The main diet of dust mites is human skin which we all shed naturally, every day. Dust mites live in our carpets, clothes, furniture and bedding. Most homes literally have millions of these creatures, both alive and dead. So it’s not surprising that household dust consists largely of human skin, dust mites (living and dead), as well as dust mite feces. Yuck!
Do you have any tips for dealing with dust mites?
There are many steps we can all take to help eliminate dust mites, and make our homes healthier places to live. First, clean your carpets! CitruSolution is a natural anti-allergen, containing a naturally occurring extract of citrus peels and has been proven to destroy dust mites and other common allergens that can cause respiratory distress.
Also, VACUUM, VACUUM, VACUUM. We can’t stress this enough. When you vacuum your carpets, you remove dust mites, as well as their source of nourishment: dead skin. Also, don’t forget to vacuum your kitchen, bathroom and hard surface floors at least once a week.
Reduce the humidity in your home. Since dust mites cannot drink, they can only live in humidity higher than 50%, and they thrive in humidity over 70%. Finally, clean your sheets and bed linens often – in hot water – at least once a week.
Do you recommend Scotchguard for my carpets?
We do not recommend Scotchguard. Typically, it’s an upsell that can end up being even more expensive than the actual cleaning, which seems crazy to us. We’ve had many clients tell us they regretted having it done by another company and are grateful for our amazing services. We will leave you with a complimentary bottle of our proprietary CitruSpot cleaner which should be able to handle most spots that appear on your carpet between cleanings.
Why is my carpet dark along baseboards or under closet doors?
This is called air infiltration. The dark area is residue from your carpet acting as a filter to remove dirt and other pollutants out of the air in your house. Regular vacuuming should help keep this from building up. Making use of electrostatic air filters and properly sealing air ducts will help, too.
What household spot cleaner should we use?
We don’t use these products on our carpets, so we’d be remiss if we recommended that you use these expensive products on yours. Few actually work, and most of them leave a soapy residue in your carpet that attracts dirt, which defeats the purpose of cleaning.
We can recommend our free bottle of CitruSolution that we leave for you each visit. You can also mix together a solution of 50/50 white vinegar and water for some stains. Nail polish remover works on nail polish. And for red wine, use white wine! If that doesn’t work, feel free to visit our tips and tricks page or call us for some ideas on what to try next. We’re here to help!
Does your carpet cleaning solution really help with allergies?
Absolutely! We take great pride in hearing that our carpet cleaning service has helped our clients, either by reducing allergy symptoms or helping to reduce asthma attacks. According to the Allergy and Asthma Foundation of America (AAFA), 1 in 13 Americans suffer from asthma, often caused by allergies.
The good news is our carpet cleaning process has the ability to reduce allergens in your carpet which can help people in the household feel better. Our green carpet cleaning solution’s main ingredient is extracted from citrus rinds, and when combined with an environmentally-friendly antimicrobial solution, we have an extremely effective weapon against many of the environmental factors that can cause respiratory issues.
I used CitruSolution before I came to Colorado. Same company?
Definitely. And welcome to Colorado! We are a nationwide franchise owned by local Colorado residents. We offer the same excellent product, service, and fast-drying process as any other CitruSolution, but we focus on Broomfield, Arvada, Westminster, Golden, and the surrounding areas.
There’s a reason CitruSolution franchises are popping up in towns around the country. We get the best results, and people love our customer service.