Frequently Asked Questions

We’ve Got The Answers You Want!

Some of our most frequently asked questions are answered below, but if your question isn’t covered then please reach out and ask us!

What cleaning method do you use?

We use a natural citrus-based cleaning process to get results competitors can’t beat! Your carpet will be cleaned, deodorized, and protected all in a single treatment.

What is the cost?

CitruSolution charges a flat cost per area cleaned. A room is considered any area up to 250 square feet.  Staircases include up to 18 steps plus a landing and hallways do not have a size limit. There are no additional costs for carpet deodorizer and protectant.

Do I need to move furniture beforehand?

No. It’s not necessary to move your heavy furniture since we clean around it. Simply move small items like chairs or ottomans to clear the path.

Do I need to vacuum beforehand?

No. We dry vacuum your carpet as the final step in our cleaning process.

How long will my carpet take to dry?

Approximately 2-3 hours

How do you guarantee satisfaction?

We will gladly return to your home within 30 days of your appointment to re-clean any areas you are not happy with.